Knowledgebase
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Articles
AutoDJ is not starting
There can be several reasons for AutoDJ not starting, below is a list of possible causes:
1) Unusual characters in server title and other settings (it is best to use alpha-numeric characters, most other characters work but some don't)
2) Errors in playlist - this can be spelling errors, but also note that they are case sensitive.
3)...
459 Views
Buffering problems
If all of your listeners are experiencing skipping or buffering, it is usually caused by a lack of bandwidth at the source (the connection that you stream from using the Shoutcast DSP/Oddcast/SAM broadcaster) There are several common problems to check for if this is the case: * Make sure you have no downloads, uploads or file transfers. This...
516 Views
Test the connection to your server
If you are streaming to your server and find that the connection sometimes drops then there could be an issue with either your ISP, a routing problem on the Internet or bad connection to your Shoutcast server - there are many potential causes for this.
To get an idea of where the problem is, you can download a free tool that tests for...
552 Views
Transcoder has stopped/frozen
If your transcoder stops, this is usually due to a change in stream format, for example the sample rate or channels (bitrate changes are normally ok as long as the sample rate and channel settings remain the same)
If this happens then you can log in to the control panel and go to Transcoders, you will see a link to restart your transcoder....
430 Views
Winamp Source DSP not sending data to server
A common mistake that people make with the Winamp DSP is setting the wrong Input Device.
Click on the Input tab in the DSP window and you will see an Input Device option.
If you are streaming from MP3s that you are playing in Winamp then you will need to select Winamp (recommended).
If you are streaming from your line in or from any...
506 Views
