Knowledgebase
The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
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Stop Quicktime from hijacking MP3s
Stop Quicktime from hijacking MP3s in Firefox and IE.
2 articles
Articles
How do I cancel my service?
No notice is required for cancellation of shared hosting/streaming services, please simply log in to the billing area, go to 'My Products & Services', go to the service you wish to cancel and click on the 'Request Cancellation' link. You will also need to cancel your subscription if you have one active (see below). Please consult the terms...
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I have ordered but not received my login details, why?
Account details are sent out instantly once payment is received for Shoutcast and AutoDJ accounts. If you have not received your details then there is a chance that your spam filter may have blocked the email. If this is the case then you can log in at https://secure.mixstream.net to view your email histroy.
If you order transcoding or...
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