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If all of your listeners are experiencing skipping or buffering, it is usually caused by a lack of bandwidth at the source (the connection that you stream from using the Shoutcast DSP/Oddcast/SAM broadcaster)
There are several common problems to check for if this is the case:
* Make sure you have no downloads, uploads or file transfers. This includes MSN/AIM transfers, automatic updates. Some spyware and viruses can also cause your connection to become unstable.
* High CPU usage on the source computer - check that your CPU usage is not high by pressing ctrl-alt-del and going to Task Manager > Performance with Windows.
* Bad ISP. Some customers find that at peak times, their Internet connection becomes unreliable and they are unable to stream. The only way around this is reducing the stream bitrate or to change your ISP.
There is a chance that there is a bandwidth routing issue between your ISP and the stream server, if you think this is the case then please open a support ticket with a traceroute.
On very rare occasions, there are issues with the streaming servers or datacentres where they are located. If you think this may be the case then please check the appropriate Announcement forums or open a support ticket.There is more info on this subject in our forums at what-to-do-if-your-audio-stream-is-skipping-buffering
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