Knowledgebase

Can I set up a Shoutcast server myself?
Yes and No. It is possible to set up a Shoutcast server on your home computer, however with the...

Can I upgrade my account?
Yes. You can upgrade your account at any time by opening a support ticket. The upgrade will be...

Can you set up a test server for me to try?
Yes. We will be more than happy to set up a test server. Simply contact us and we will set up a...

Do I need a license to stream?
You do not require a license to stream unless you are streaming content that is protected by...

Does my streaming account have a transfer limit?
No, your only limits are the bitrate at which you can stream and the number of slots. Some...

How do I get my radio station online?
It is very simple to get your stream online and there are several programs available to stream....

I have streamed higher than my allowed bitrate and locked my stream, what do I do?
You will be able to restart your stream by logging into the control panel. If you continue to...

I need an Icecast server
If you require an Icecast server then we can set this up for you. Please order a Shoutcast server...

Server Status: Server is currently down
New users of Shoutcast are often confused when they see the message 'Server is currently down'...

What are listener slots?
When ordering your Shoutcast server, you will need to specify a number of slots. This is the...

What does bitrate mean, and how do I decide on what is best for me?
The bitrate is the amount of data that is transferred to each listener when you are...

What is Shoutcast?
Shoutcast is a powerful audio streaming solution used for broadcasting live and recorded audio...

What is the best way to set up multiple relays?
A lot of people who use multiple relay servers ask whether it is best to set the servers in...

What is the difference between your Premium and Value plans?
At MixStream we think it is important to offer customers a streaming deal that suits them so we...

Where do I link to for people to listen?
Once your account is active, you will be given a link to point your listeners to so that they...

Why has my account been suspended?
We will always notify you if your account is suspended and give you the reason. It may be...