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Knowledgebase

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Articles

Article Can I set up a Shoutcast server myself?
Yes and No. It is possible to set up a Shoutcast server on your home computer, however with the...
Views: 778
Article Can I upgrade my account?
Yes. You can upgrade your account at any time by opening a support ticket. The upgrade will be...
Views: 573
Article Can you set up a test server for me to try?
Yes. We will be more than happy to set up a test server. Simply contact us and we will set up a...
Views: 523
Article Do I need a license to stream?
You do not require a license to stream unless you are streaming content that is protected by...
Views: 762
Article Does my streaming account have a transfer limit?
No, your only limits are the bitrate at which you can stream and the number of slots. Some...
Views: 609
Article How do I get my radio station online?
It is very simple to get your stream online and there are several programs available to stream....
Views: 2555
Article I have streamed higher than my allowed bitrate and locked my stream, what do I do?
You will be able to restart your stream by logging into the control panel. If you continue to...
Views: 504
Article Server Status: Server is currently down
New users of Shoutcast are often confused when they see the message 'Server is currently down'...
Views: 142
Article What are listener slots?
When ordering your Shoutcast server, you will need to specify a number of slots. This is the...
Views: 597
Article What does bitrate mean, and how do I decide on what is best for me?
The bitrate is the amount of data that is transferred to each listener when you are...
Views: 680
Article What is Shoutcast?
Shoutcast is a powerful audio streaming solution used for broadcasting live and recorded audio...
Views: 557
Article What is the best way to set up multiple relays?
A lot of people who use multiple relay servers ask whether it is best to set the servers in...
Views: 643
Article What is the difference between your Premium and Value plans?
At MixStream we think it is important to offer customers a streaming deal that suits them so we...
Views: 673
Article Where do I link to for people to listen?
Once your account is active, you will be given a link to point your listeners to so that they...
Views: 2195
Article Why has my account been suspended?
We will always notify you if your account is suspended and give you the reason. It may be...
Views: 574

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