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Can I set up a Shoutcast server myself?Yes and No. It is possible to set up a Shoutcast server on your home computer, however with the...
Views: 778
Can I upgrade my account?Yes. You can upgrade your account at any time by opening a support ticket. The upgrade will be...
Views: 573
Can you set up a test server for me to try?Yes. We will be more than happy to set up a test server. Simply contact us and we will set up a...
Views: 523
Do I need a license to stream?You do not require a license to stream unless you are streaming content that is protected by...
Views: 762
Does my streaming account have a transfer limit?No, your only limits are the bitrate at which you can stream and the number of slots. Some...
Views: 609
How do I get my radio station online?It is very simple to get your stream online and there are several programs available to stream....
Views: 2555
I have streamed higher than my allowed bitrate and locked my stream, what do I do?You will be able to restart your stream by logging into the control panel. If you continue to...
Views: 504
Server Status: Server is currently downNew users of Shoutcast are often confused when they see the message 'Server is currently down'...
Views: 142
What are listener slots?When ordering your Shoutcast server, you will need to specify a number of slots. This is the...
Views: 597
What does bitrate mean, and how do I decide on what is best for me?The bitrate is the amount of data that is transferred to each listener when you are...
Views: 680
What is Shoutcast? Shoutcast is a powerful audio streaming solution used for broadcasting live and recorded audio...
Views: 557
What is the best way to set up multiple relays?A lot of people who use multiple relay servers ask whether it is best to set the servers in...
Views: 643
What is the difference between your Premium and Value plans?At MixStream we think it is important to offer customers a streaming deal that suits them so we...
Views: 673
Where do I link to for people to listen?Once your account is active, you will be given a link to point your listeners to so that they...
Views: 2195
Why has my account been suspended?We will always notify you if your account is suspended and give you the reason. It may be...
Views: 574
