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Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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How do I view the files on my server?
If you have an FTP server installed, then there are many FTP clients that you can use to upload files to your server. A good free FTP client is FileZilla available from  http://filezilla-project.org/. Viewing all files on your server securely The best thing to use is WinSCP which is available from http://winscp.net/eng/index.php...
399 Views

My server seems to be offline, what should I do?
To check that your server is online, go to www.just-ping.com and enter your IP or hostname. This will ping your server from various locations: If all locations show 100% packet loss then your server is offline, please contact support. If some show 100% loss but not all then there may be a routing issue outside of our network, please...
432 Views



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