When can I cancel my service?
We have updated our cancellation policy, we no longer require a 14 day notice period - you can cancel at any time.
You can cancel your service with us at any time:
How do I cancel my service?
In order to cancel your service with us, log in to the billing area, navigate to the service you wish to cancel:
On the next page, click the 'Cancel' button.
You will then be taken to a page where you can provide feedback and choose your cancellation type (Immediate or End of Billing Period).
Please note that no refunds are given unless you placed the order less than 14 days ago.
If you have an active PayPal subscription, then you must cancel it or PayPal will continue to send payments from your account.
When can I get a refund?
You are entitled to a refund:
If you have any further questions then please contact us.
Due to the costs involved in accepting Bank Transfers, there are some restrictions.Bank...
This is perfectly normal. Most services are set up instantly once payment is received (excluding...
If this happens, please contact us before you contact your bank. If you have forgotten to cancel...
For the convenience of customers, we are now using PayPal Billing Agreements. This means that...
The service is clearly stated on all invoicen and invoice reminder emails under 'Invoiced Items'....