Server Status: Server is currently down

New users of Shoutcast are often confused when they see the message 'Server is currently down' on the DNAS page.

It may seem counterintuitive, but this does not mean that the server is offline or that there are any problems with your server. It actually means that the server is ready and waiting for you to connect.

If when you go to your DNAS page, it show up like this, then it is in fact online and ready to accept your stream.

Shoutcat DNAS

If your Shoutcast page looks like the image above then please follow the instructions provided to connect to your server, once you connect to your server is will show as 'online'.

Was this answer helpful?

 Print this Article

Also Read

I need an Icecast server

If you require an Icecast server then we can set this up for you. Please order a Shoutcast server via the website and contact support. We don't...

I get ERROR 10061 in SAM Broadcaster

This is normally a result of one of the following:1) Wrong details entered into the encoder settings2) Server is offline and needs starting3) Your...

Can I upgrade my account?

Yes. You can upgrade your account at any time by opening a support ticket. The upgrade will be complete within a few hours normally. Your account...

What does bitrate mean, and how do I decide on what is best for me?

The bitrate is the amount of data that is transferred to each listener when you are broadcasting. The higher the bitrate, the better the sound...

I have streamed higher than my allowed bitrate and locked my stream, what do I do?

You will be able to restart your stream by logging into the control panel. If you continue to stream over your bitrate allowance, then your...