We operate 14 Day Risk Free Refund Policy
If you are not completely satisfied with your purchase then you have the right to a full refund within the first 14 days of your contract.
There are a few exclusions, we cannot refund the following:
- Domain name registration or transfer fees
- Setup fees (once the service has been activated)
- Overage fees (in the case that you have exceeded the stated limits on your account)
Automatic renewals may be refunded on a case by case basis. If you forgot to cancel then please contact us.
Refunds will not be given to any customer that contravenes any other terms and conditions.
To claim a refund, open a support ticket here. Refunds will be processed within 7 days. Refunds can only be sent to the card, PayPal or bank account used to make the initial payment.