Bank Transfers and Western Union

Due to the costs involved in accepting Bank Transfers and Western Union payments, there are some restrictions.Bank Transfers:If you pay in US...

Cancellation Guidelines

When can I cancel my service?We have updated our cancellation policy, we no longer require a 14 day notice period - you can cancel at any time....

I just completed my payment. Why does my order show as Pending?

This is perfectly normal. Most services are set up instantly once payment is received (excluding resellers) and your server details will be sent...

My card payment failed but the transaction shows on my statement

If you have attempted a card payment and you see a message telling you the payment has failed, then if you chose to store the card details then you...

PayPal Billing Agreements

For the convenience of customers, we are now using PayPal Billing Agreements. This means that you will only need to log into your PayPal account...

PayPal Subscriptions

Please note that for the convenience of customers, we now use Billing Agreements rather than Subscriptions.This is because billing agreements allow...

Where do I log in to pay a bill?

If a payment is due on your account, then you will be sent an email to remind you 5 days before the renewal date. You should follow the link...