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Yes and No. It is possible to set up a Shoutcast server on your home computer, however with the usual 256kbps upload speed, you would be able to just about support 3 or 4 listeners at 64k. If you...
Can I upgrade my account?Yes. You can upgrade your account at any time by opening a support ticket. The upgrade will be complete within a few hours normally. Your account login details and will not change, and neither...
Can you set up a test server for me to try?Yes. We will be more than happy to set up a test server. Simply contact us and we will set up a test server for you with 10 slots and up to 128k bitrate for 24 hours. You are under no obligation...
Do I need a license to stream?You do not require a license to stream unless you are streaming content that is protected by copyright. You should research the law in your country regarding the broadcasting of copyrighed...
Does my streaming account have a transfer limit?No, your only limits are the bitrate at which you can stream and the number of slots. Some streaming providers impose extra transfer limits on accounts, for example 500GB - and although it sounds...
How do I get my radio station online?It is very simple to get your stream online and there are several programs available to stream. We have some streaming tutorials at...
I get ERROR 10061 in SAM BroadcasterThis is normally a result of one of the following:1) Wrong details entered into the encoder settings2) Server is offline and needs starting3) Your firewall is blocking the server port
I have streamed higher than my allowed bitrate and locked my stream, what do I do?You will be able to restart your stream by logging into the control panel. If you continue to stream over your bitrate allowance, then your account may be suspended for 24 hours or until you...
I need an Icecast serverIf you require an Icecast server then we can set this up for you. Please order a Shoutcast server via the website and contact support. We don't currently have a control panel for Icecast but this...
Server Status: Server is currently downNew users of Shoutcast are often confused when they see the message 'Server is currently down' on the DNAS page. It may seem counterintuitive, but this does not mean that the server is offline or...
What are listener slots?When ordering your Shoutcast server, you will need to specify a number of slots. This is the maximum number of listeners that can be connected to your server at any given time. If you order 50...
What does bitrate mean, and how do I decide on what is best for me?The bitrate is the amount of data that is transferred to each listener when you are broadcasting. The higher the bitrate, the better the sound quality and the higher the cost. If you are...
What is Shoutcast?Shoutcast is a powerful audio streaming solution used for broadcasting live and recorded audio across the net in real time. Anyone with a computer and an Internet connection can stream their...
What is the best way to set up multiple relays?A lot of people who use multiple relay servers ask whether it is best to set the servers in servies or parallel. I'll explain below: SERIES: Where, for example, you have one primary server and...
What is the difference between your Premium and Value plans?At MixStream we think it is important to offer customers a streaming deal that suits them so we offer two different tiers of service, Premium streaming for professional stations that need extra...
Where do I link to for people to listen?Once your account is active, you will be given a link to point your listeners to so that they can tune in to your stream. You can log in to the contorl panel at any time to get tune in link for...
Why has my account been suspended?We will always notify you if your account is suspended and give you the reason. It may be because of non-payment or constantly going over your bitrate limits. We don't actively monitor streams,...