The issue with the UK1 web server is currently being investigated. There have been some problems reported with emails not being received, the server has been rebooted but not yet come back up so this is being checked.

Thank you for your patience.

Update:

We are currently forcing a cPanel update to see if this will resolve some issues on the server.

We are planning to upgrade PHP to the latest version on UK1 and EU1 servers.

If you have any outdated scripts, such as WordPress, PHPBB, etc then please ensure that they are up to date to avoid any issues.

The upgrade is scheduled for the following times:

UK1: Monday 26th August, 2AM

EU1: Tuesday 27th August, 2AM

This will cause a moment of downtime, but if all goes well then it won’t be more than a few seconds.

There is currently a network issue affecting several servers (see categories) with significant packet loss. This is being worked on and the datacentre staff should have the issue resolved shortly.

 

EDIT: I’ve called the datacentre and they have their engineers looking in to this. We don’t have any idea of how long it will take before normal service is resumed but we will update you here as soon as we know.

Hello,

We are making some changes to the mailing list and need to delete all of the emails that are currently registered. Service updates were previously hosted on the same WordPress site. This resulted in 1000s of email addresses being hosted on the mailing list which has started to slow down delivery of important announcements – sometimes by several hours.

If you are using any of the following services then please re-subscribe your email address at http://status.bellonline.co.uk/mailing-list/

Web Hosting, Shoutcast, AutoDJ, Transcoding, Dedicated Servers (you can view a full list of categories on the site)

If you are using FreeStreamHosting.org then please don’t sign up for this mailing list, you will be sent another email shortly with further instructions.

As before, you will be sent a link to confirm your subscription and choose the categories you’d like to sign up to.

We recommend that you choose updates for the server(s) that you are hosted on to avoid receiving emails that don’t affect your service. If you are unsure about which server(s) you are on then please open a support ticket and we will be happy to get the information for you.

Regards,

Bell Online Ltd- http://status.bellonline.co.uk/

Maintenance Type: Infrastructure
Expected effect on your service: Power Loss
Expected downtime duration: 4-8 hours
This will occur between 00:00 and 08:00 on 02/10/2010 (UK Time)

There will be a scheduled power outage in order to carry out essential maintenance on the power systems. Apologies for any inconvenience this may cause.

This will affect a small number of customers on Shoutcast, AutoDJ, Dedi and Web Hosting plans. 90% of customers won’t be affected by this.