We have added an AAC decoder to our AutoDJ system, this means that you can upload files in AAC format as well as MP3 and OGG.
We are currently in the process of changing our bank. If you pay by bank transfer then please use the new account details for future payments – we will email you with further information and it will also be included on your next invoice. If you have any questions then please feel free to contact us.
Due to a recent Google Chrome update, plain HTTP content (such as many audio streams) will not be played for some Chrome users if hosted on a TLS enabled web page. Previously, the user would have seen a ‘mixed content’ warning and the stream will have played normally.
The player that we provide with your MixStream server automatically detects whether a TLS stream is required (this has been the case for some time now as it avoided the mixed content warnings), but if you are using any other player (such as your own HTML5 player or a third party player) on your TLS enabled website then you will need to change your stream URL to the secure version.
To obtain your TLS stream URL, please log into the dahsboard and click the ‘Servers’ option in the menu, navigate to your server and scroll down to ‘Listener Connections’. You will need to use the ‘Stream URL (TLS)’ or ‘TLS Proxy’.
If you use Shoutcast then the TLS stream is provided via a web proxy.
Icecast servers support TLS natively – this makes it more reliable than using a proxy.
What is TLS?
TLS was formerly known as SSL and is the name of the encryption that’s used for securing web pages. You can tell if a web page is TLS enabled by looking at the URL – if it starts with https:// and not http:// then it is TLS enabled.
Do I need to make changes if my website isn’t TLS enabled?
No, if your web page starts with http:// then you don’t need to use the TLS enabled stream URL.
We are currently unable to take payments automatically via PayPal Billing Agreements. This is due to a recent update to our billing system, we use a third party module for PayPal Billing Agreements and are currently waiting for the module provider to release an update to fix the problem.
We expect this to be resolved in the next 1-2 weeks, however for this month, please complete your payment manually by going to the invoice and making your payment from there. You can still pay manually through PayPal and automatic payments will resume as soon as possible.
Thank you for your patience.
Due to unforseen circumstances, some servers were unable to be migrated to the new platform several weeks ago. We are completing the work starting from today.
If your server hasn’t already been migrated the you will find that it will be in the next 2 weeks at some point.
When the migration is taking place, there will be up to 60 minutes of downtime (usually less).
If you are using BUTT to stream to your server then we recommend you update to the latest version as soon as possible. Outdated versions of BUTT (0.1.15 and lower) don’t work with the latest version of Shoutcast (2.5.5).
Please download the latest version 0.1.16 here:
— This announcement only applies to customers using mixstream.net —
We are going to start the process of migrating customers over to a new control panel over the next 2 weeks. This will include Stream Servers, AutoDJs and Transcoders.
There will be no downtime or outages on AutoDJ services and Transcoders as a result of the updates, they will continue to operate normally. We will be announcing further updates to AutoDJ in the next month.
We are performing major updates to the stream servers (Shoutcast/Icecast) there will be some downtime when these services are updated. We will be starting with Value Network servers as of tomorrow. Premium Network servers will follow next week. We are currently unable to provide exact time estimates for individual servers but if you need further updates then please open a support ticket.
We expect a short period of downtime for all Shoutcast/Icecast servers that are due to be updated. This will last from 20-60 minutes and we will perform maintenance during off-peak times.
In addition, we will be changing the IP of the following servers: usa8-vn usa9-vn
This is in order to improve the hardware and performance of the servers. The old IPs will be available for 1 month from the date of the server move. If you use the hostname to connect to your server then you will see no changes, the system will switch over smoothly to the new IP. If you connect using the IP address then you will need to change it (we will post further updates regarding this).