We are currently experiencing a network issue which is affecting some services. It is being worked on and we hope to have service back to normal shortly.
Thank you for your patience.
USA3-VN has been migrated to the new platform and in addition, there is a change of IP address.
If you stream using the hostname usa3-vn.mixstream.net then you don’t need to take any further action as your stream will automatically switch over to the new IP. If you use the IP address in your settings and links then you will need to update them. Please log into the control panel at http://dashboard.mixstream.net to get the new IP.
During the early hours this morning, there was a major hard disk failure on the web-2 web server. As we were unable to recover the server quickly, the decision was made to transfer all affected accounts over to a new web server (web-4).
The new server is more powerful so you should see performance improvements particularly if your website is heavy on resources.
If you have any problems with your website then please open a support ticket.
The above servers have been migrated today. This has resulted in a change of IP for both servers, we have checked the current streams on both servers and the migration has completed successfully.
If you do use the IP address to stream or link to your server then please log into the control panel to get the new IP.
Due to unforseen circumstances, some servers were unable to be migrated to the new platform several weeks ago. We are completing the work starting from today.
If your server hasn’t already been migrated the you will find that it will be in the next 2 weeks at some point.
When the migration is taking place, there will be up to 60 minutes of downtime (usually less).