The developer of the PayPal Billing gateway has now released an update to fix the issues we’ve had over the last few weeks and we are now able to automatically process PayPal payments again.
We are currently unable to take payments automatically via PayPal Billing Agreements. This is due to a recent update to our billing system, we use a third party module for PayPal Billing Agreements and are currently waiting for the module provider to release an update to fix the problem.
We expect this to be resolved in the next 1-2 weeks, however for this month, please complete your payment manually by going to the invoice and making your payment from there. You can still pay manually through PayPal and automatic payments will resume as soon as possible.
Thank you for your patience.
USA3-VN has been migrated to the new platform and in addition, there is a change of IP address.
If you stream using the hostname usa3-vn.mixstream.net then you don’t need to take any further action as your stream will automatically switch over to the new IP. If you use the IP address in your settings and links then you will need to update them. Please log into the control panel at http://dashboard.mixstream.net to get the new IP.
During the early hours this morning, there was a major hard disk failure on the web-2 web server. As we were unable to recover the server quickly, the decision was made to transfer all affected accounts over to a new web server (web-4).
The new server is more powerful so you should see performance improvements particularly if your website is heavy on resources.
If you have any problems with your website then please open a support ticket.