This is an automatic notification.

Our monitoring system has detected that USA1-TRANS is currently down.

Staff have already been notified of the outage and will look in to the issue shortly.

USA1-TRANS (Transcoder) (198.204.231.162) DOWN at Jul
03 2018 12:23 AM (EU/Western) Err: ping: request timeout

This is an automatic notification.

Our monitoring system has detected that USA1-TRANS is currently down.

Staff have already been notified of the outage and will look in to the issue shortly.

USA1-TRANS (Transcoder) (198.204.231.162) DOWN at Jun
29 2018 10:18 PM (EU/Western) Err: ping: request timeout

Our USA Premium network servers are hosted in New Jersey which has been badly hit by a hurricane. This has resulted in the outages of different internet carriers which is affecting our servers in that location and causing loss of connection – about an hour ago, we lost the lastworking link so there is now a complete outage.

The staff at the datacentre are working on getting service back to normal but unfortunately there is no ETA currently.

Apologies for any inconvenience caused by this but I’m sure you can understand the sitution.