Due to suggestions from some customers, we have made some minor changes to the way in which we bill customers:
Invoices generated 14 days prior to the due date, giving customers more notice (especially for customers using bank transfer, mail in payment and other non-instant payment methods)
Invoice reminders changed
First invoice reminder: 1 day before due
First invoice overdue notice: 1 day overdue
Second invoice overdue notice: 6 days overdue (1 day before suspension)
Third invoice overdue notice: 27 days overdue (1 day before termination)
Unpaid services will continue to be suspended once they are 7 days overdue, and terminated after 28 days.