The server reinstall is complete but as there were some disk error messages during the reinstall, we have decided to replace the hard disk.
This will unfortunately result in some more downtime for approx 30 minutes, but this is to ensure stability in the future as it would need replacing eventually.
The migration of USA8-VN to the new platform is now complete.
In addition, the IP of the server has been updated to 69.30.201.166
If you use the IP address in your settings and links then please change it within the next month, the old IP will be discontinued next month.
If you experience any problems with your stream then please disconnect your source and reconnect it.
The migration of USA9-VN to the new platform is now complete.
In addition, the IP of the server has been updated to 69.30.201.166
If you use the IP address in your settings and links then please change it within the next month, the old IP will be discontinued next month.
If you experience any problems with your stream then please disconnect your source and reconnect it.
— This announcement only applies to customers using mixstream.net —
We are going to start the process of migrating customers over to a new control panel over the next 2 weeks. This will include Stream Servers, AutoDJs and Transcoders.
There will be no downtime or outages on AutoDJ services and Transcoders as a result of the updates, they will continue to operate normally. We will be announcing further updates to AutoDJ in the next month.
We are performing major updates to the stream servers (Shoutcast/Icecast) there will be some downtime when these services are updated. We will be starting with Value Network servers as of tomorrow. Premium Network servers will follow next week. We are currently unable to provide exact time estimates for individual servers but if you need further updates then please open a support ticket.
We expect a short period of downtime for all Shoutcast/Icecast servers that are due to be updated. This will last from 20-60 minutes and we will perform maintenance during off-peak times.
In addition, we will be changing the IP of the following servers: usa8-vn usa9-vn
This is in order to improve the hardware and performance of the servers. The old IPs will be available for 1 month from the date of the server move. If you use the hostname to connect to your server then you will see no changes, the system will switch over smoothly to the new IP. If you connect using the IP address then you will need to change it (we will post further updates regarding this).
We are currently experiencing a problem with the EU1 web hosting server. We are working to get the server back online as soon as possible.
UPDATE: As this is an old server and very few customers were hosted on it, we have made the decision to move customers over to a new server. The new server uses more up to date software, such as PHP, MySQL, etc and is faster.
We have updated the way in which we process card payments via our website, this allows us to securely store your card details for automatic payment processing (that’s if you choose to do so, you can choose to disable auto renewal on the payment form).
If you would like to activate automatic recurring payments, simply tick the recurring payments box when you make your next payment. This will allow your details to be stored with our payment processor, Stripe.
For your peace of mind, all card details are still submitted and stored with the highest security standards by Stripe in the same was as before.
All customers that currently have card payments as their default payment method will be migrated to the new system so you will see a different form next time you pay with the recurring billing option added.
If you have any questions or experience problems with the new form then please contact us.