This is an automatic notification.
Our monitoring system has detected that USA1-ADJ is currently down.
Staff have already been notified of the outage and will look in to the issue shortly.
USA1-ADJ.MIXSTREAM.NET (69.10.41.186)
DOWN at Sep 28 2010 11:34 PM (EU/Western)
Err: ping: request timeout
Maintenance Type: Infrastructure
Expected effect on your service: Power Loss
Expected downtime duration: 4-8 hours
This will occur between 00:00 and 08:00 on 02/10/2010 (UK Time)
There will be a scheduled power outage in order to carry out essential maintenance on the power systems. Apologies for any inconvenience this may cause.
This will affect a small number of customers on Shoutcast, AutoDJ, Dedi and Web Hosting plans. 90% of customers won’t be affected by this.
Over the last day or so, a few people have been unable to stop their AutoDJ stream. I’ve looked in to this and it seems like one user’s process was hogging the cpu (not a fault of their own). I’ve restarted the offending AutoDJ process and the server is now stable. If you still experience problems stopping or starting your AutoDJ stream then please open a support ticket.
We are aware some clients are still having connectivity issues. To rectify any remaining issues we are working on adding a connection to Cogent who is On-Net within our datacenter. They are currently not part of our bandwidth providers.
Abovenet has updated us they are trying to reroute the cut fiber using an alternate path because they are unable to gain access to the fiber for repair due to fire.
We do not have any ETA/ETR estimates at this time. As soon as we have more information we will send another update.
The network issue is a bend in one of our fibers to NYC, provided by Abovenet. Techs have identified where the problem is, have prepped for the work in the manhole they need to be in.
The fiber cut is being workedon by Abovenet. They are saying that the c rew is in place to replace the span of fiber that is damaged.
They are not able to give us an estimated time of repair yet.