Hurricane Irene is currently approaching the NYC metro area where some of our servers are located. Earlier this week the datacentre took precautions for the storm including testing UPSs and generators, topping off their diesel generator tanks and notifying their fuel vendors in case of extended power outages. staffing levels at the datacentre will be increased this weekend to ensure adequate coverage in case of emergencies.

Hopefully, service won’t be affected by this but please be assured that the datacentre staff are on high alert in case of any problems.

We are experiencing an issue with one of the networks used for usa premium. This is being worked on and we expect servers to come back up shortly.

Apologies for any inconvenience caused, please don’t open tickets regarding this issue as we are aware of it.

UPDATE: The service is back online after a 15 minute outage. If your server hasn’t yet come back online, please start it from the control panel.

This is an automatic notification.

Our monitoring system has detected that USA4-ADJ is currently down.

Staff have already been notified of the outage and will look in to the issue shortly.

USA4-ADJ.MIXSTREAM.NET (66.45.246.186) DOWN at Jul 22
2011 07:09 PM (EU/Western) Err: ping: request timeout

This is an automatic notification.

Our monitoring system has detected that USA4-ADJ is currently down.

Staff have already been notified of the outage and will look in to the issue shortly.

USA4-ADJ.MIXSTREAM.NET (66.45.246.186) DOWN at Apr 05
2011 05:49 PM (EU/Western) Err: ping: request timeout