Thank you for your patience, USA1-PN is now back up and running.

This server is on the Premium Network. If you have been affected by this outage, then please contact us before the 7th of next month as you may be entitled to compensation under our Service Level Agreement.

USA1-PN.MIXSTREAM.NET (66.45.246.178) UP at Oct 30 2012
11:24 AM (EU/Western) Was down for: 03hr 10min

Thank you for your patience, USA2-PN is now back up and running.

This server is on the Premium Network. If you have been affected by this outage, then please contact us before the 7th of next month as you may be entitled to compensation under our Service Level Agreement.

USA2-PN.MIXSTREAM.NET (66.45.246.202) UP at Oct 30 2012
11:21 AM (EU/Western) Was down for: 03hr 05min

Our USA Premium network servers are hosted in New Jersey which has been badly hit by a hurricane. This has resulted in the outages of different internet carriers which is affecting our servers in that location and causing loss of connection – about an hour ago, we lost the lastworking link so there is now a complete outage.

The staff at the datacentre are working on getting service back to normal but unfortunately there is no ETA currently.

Apologies for any inconvenience caused by this but I’m sure you can understand the sitution.