Thank you for your patience, UK1-PN is now back up and running.

This server is on the Premium Network. If you have been affected by this outage, then please contact us before the 7th of next month as you may be entitled to compensation under our Service Level Agreement.

UK1-PN.MIXSTREAM.NET (87.117.228.59) UP at Jul 24 2012
07:24 AM (EU/Western) Was down for: 05min

Thank you for your patience, UK1-PN is now back up and running.

This server is on the Premium Network. If you have been affected by this outage, then please contact us before the 7th of next month as you may be entitled to compensation under our Service Level Agreement.

UK1-PN.MIXSTREAM.NET (87.117.228.59) UP at Jul 24 2012
07:14 AM (EU/Western) Was down for: 05min

There is currently a network issue affecting several servers (see categories) with significant packet loss. This is being worked on and the datacentre staff should have the issue resolved shortly.

 

EDIT: I’ve called the datacentre and they have their engineers looking in to this. We don’t have any idea of how long it will take before normal service is resumed but we will update you here as soon as we know.

Thank you for your patience, UK2-PN is now back up and running.

This server is on the Premium Network. If you have been affected by this outage, then please contact us before the 7th of next month as you may be entitled to compensation under our Service Level Agreement.

UK2-PN.MIXSTREAM.NET (92.48.87.11) UP at May 29 2012
11:04 PM (EU/Western) Was down for: 55min

Sorry about the late notice, but you may experience some short intermittent issues for a few minutes due to datacentre maintenance.

This should only affect uk2-pn and uk3-pn.

If your server is affected then please don’t open a support ticketĀ  as it will come back to normal shortly.

Thank you for your understanding.