Scheduled maintenance – Premium network Shoutcast servers

Posted on by Admin

In order to make improvements to our statistics, we will be performing maintenance which will result in Shoutcast servers on the premium network being restarted. This will result in a minute or so of downtime.

This will allow us to display the statistics you require for reporting in a more user friendly way, you will no longer need to run reports as the new system will get the stats automatically at the end of each day.

Maintenance schedule:

Date: 4th April 2013Time: 2AM BST (GMT+1)
Expected downtime: < 1 minute

The same will be applied to value network servers in the coming week.

Posted in Stream Servers, UK1-PN, UK2-PN, UK3-PN, USA1-PN, USA2-PN, USA3-PN

ISSUE RESOLVED WITH UK1-PN

Posted on by Admin

As you may be aware, there have been some issues with UK1-PN lately with three occasions of downtime since the end of September. We have now found the problem that caused the unfortunate outages and expect the server to be back to normal.

Apologies for any inconvenience caused by the recent issues and thank you for your patience, we don’t expect this to happen again now.

Posted in UK1-PN

[update] UK1-PN is back up

Posted on by Admin

Thank you for your patience, UK1-PN is now back up and running.

This server is on the Premium Network. If you have been affected by this outage, then please contact us before the 7th of next month as you may be entitled to compensation under our Service Level Agreement.

UK1-PN.MIXSTREAM.NET (87.117.228.59) UP at Dec 01 2012
09:24 AM (EU/Western) Was down for: 03hr 05min

Posted in UK1-PN Tagged

[update] UK1-PN is back up

Posted on by Admin

Thank you for your patience, UK1-PN is now back up and running.

This server is on the Premium Network. If you have been affected by this outage, then please contact us before the 7th of next month as you may be entitled to compensation under our Service Level Agreement.

UK1-PN.MIXSTREAM.NET (87.117.228.59) UP at Dec 01 2012
05:24 AM (EU/Western) Was down for: 40min

Posted in UK1-PN Tagged

[update] UK1-PN is back up

Posted on by Admin

Thank you for your patience, UK1-PN is now back up and running.

This server is on the Premium Network. If you have been affected by this outage, then please contact us before the 7th of next month as you may be entitled to compensation under our Service Level Agreement.

UK1-PN.MIXSTREAM.NET (87.117.228.59) UP at Nov 24 2012
10:29 PM (EU/Western) Was down for: 45min

Posted in UK1-PN Tagged

[outage] UK1-PN has just gone down

Posted on by Admin

This is an automatic notification.

Our monitoring system has detected that UK1-PN is currently down.

Staff have already been notified of the outage and will look in to the issue shortly.

UK1-PN.MIXSTREAM.NET (87.117.228.59) DOWN at Nov 24
2012 09:44 PM (EU/Western) Err: ping: packet loss exceeds 80%

Posted in UK1-PN Tagged

[update] UK1-PN is back up

Posted on by Admin

Thank you for your patience, UK1-PN is now back up and running.

This server is on the Premium Network. If you have been affected by this outage, then please contact us before the 7th of next month as you may be entitled to compensation under our Service Level Agreement.

UK1-PN.MIXSTREAM.NET (87.117.228.59) UP at Nov 24 2012
08:54 PM (EU/Western) Was down for: 35min

Posted in UK1-PN Tagged