The network issue now appears to be resolved. We will post more info about the outage here once we receive it.
There is currently a network issue affecting several servers (see categories) with significant packet loss. This is being worked on and the datacentre staff should have the issue resolved shortly.
EDIT: I’ve called the datacentre and they have their engineers looking in to this. We don’t have any idea of how long it will take before normal service is resumed but we will update you here as soon as we know.
Hello,
We are making some changes to the mailing list and need to delete all of the emails that are currently registered. Service updates were previously hosted on the same WordPress site. This resulted in 1000s of email addresses being hosted on the mailing list which has started to slow down delivery of important announcements – sometimes by several hours.
If you are using any of the following services then please re-subscribe your email address at http://status.bellonline.co.uk/mailing-list/
Web Hosting, Shoutcast, AutoDJ, Transcoding, Dedicated Servers (you can view a full list of categories on the site)
If you are using FreeStreamHosting.org then please don’t sign up for this mailing list, you will be sent another email shortly with further instructions.
As before, you will be sent a link to confirm your subscription and choose the categories you’d like to sign up to.
We recommend that you choose updates for the server(s) that you are hosted on to avoid receiving emails that don’t affect your service. If you are unsure about which server(s) you are on then please open a support ticket and we will be happy to get the information for you.
Regards,
Bell Online Ltd- http://status.bellonline.co.uk/
Thank you for your patience, UK1-PN is now back up and running.
This server is on the Premium Network. If you have been affected by this outage, then please contact us before the 7th of next month as you may be entitled to compensation under our Service Level Agreement.
UK1-PN.MIXSTREAM.NET (87.117.228.59)
UP at Oct 18 2010 01:34 PM (EU/Western)
Was down for: 10min
This is an automatic notification.
Our monitoring system has detected that UK1-PN is currently down.
Staff have already been notified of the outage and will look in to the issue shortly.
UK1-PN.MIXSTREAM.NET (87.117.228.59)
DOWN at Oct 18 2010 01:24 PM (EU/Western)
Err: ping: request timeout
Thank you for your patience, UK1-PN is now back up and running.
This server is on the Premium Network. If you have been affected by this outage, then please contact us before the 7th of next month as you may be entitled to compensation under our Service Level Agreement.
UK1-PN.MIXSTREAM.NET (87.117.228.59)
UP at Oct 02 2010 04:39 AM (EU/Western)
Was down for: 03hr 40min
This is an automatic notification.
Our monitoring system has detected that UK1-PN is currently down.
Staff have already been notified of the outage and will look in to the issue shortly.
UK1-PN.MIXSTREAM.NET (87.117.228.59)
DOWN at Oct 02 2010 12:59 AM (EU/Western)
Err: ping: request timeout
Maintenance Type: Infrastructure
Expected effect on your service: Power Loss
Expected downtime duration: 4-8 hours
This will occur between 00:00 and 08:00 on 02/10/2010 (UK Time)
There will be a scheduled power outage in order to carry out essential maintenance on the power systems. Apologies for any inconvenience this may cause.
This will affect a small number of customers on Shoutcast, AutoDJ, Dedi and Web Hosting plans. 90% of customers won’t be affected by this.