Please re-confirm your subscription to Bell Online status updates

Posted on by Admin

Hello,

We are making some changes to the mailing list and need to delete all of the emails that are currently registered. Service updates were previously hosted on the same WordPress site. This resulted in 1000s of email addresses being hosted on the mailing list which has started to slow down delivery of important announcements – sometimes by several hours.

If you are using any of the following services then please re-subscribe your email address at http://status.bellonline.co.uk/mailing-list/

Web Hosting, Shoutcast, AutoDJ, Transcoding, Dedicated Servers (you can view a full list of categories on the site)

If you are using FreeStreamHosting.org then please don’t sign up for this mailing list, you will be sent another email shortly with further instructions.

As before, you will be sent a link to confirm your subscription and choose the categories you’d like to sign up to.

We recommend that you choose updates for the server(s) that you are hosted on to avoid receiving emails that don’t affect your service. If you are unsure about which server(s) you are on then please open a support ticket and we will be happy to get the information for you.

Regards,

Bell Online Ltd- http://status.bellonline.co.uk/

Posted in Announcements, AutoDJ, Dedicated Servers, EU1, Media Streaming, Premium Network, Stream Servers, Stream-servers, Transcoding, UK1-ADJ, UK1-PN, UK1-VN, UK2-PN, UK2-VN, UK3-PN, UK3-VN, USA1-ADJ, USA1-PN, USA1-TRANS, USA1-VN, USA2-ADJ, USA2-PN, USA2-TRANS, USA2-VN, USA3-ADJ, USA3-PN, USA3-VN, USA4-ADJ, USA4-VN, USA5-VN, USA6-VN, USA7-VN, USA8-VN, Value Network, Web Hosting, WEB-3

[update] USA1-PN is back up

Posted on by Admin

Thank you for your patience, USA1-PN is now back up and running.

This server is on the Premium Network. If you have been affected by this outage, then please contact us before the 7th of next month as you may be entitled to compensation under our Service Level Agreement.

USA1-PN.MIXSTREAM.NET (66.45.246.178) UP at Dec 30 2011
12:59 AM (EU/Western) Was down for: 10min

Posted in USA1-PN Tagged

USA Premium network – Hurricane Irene

Posted on by Admin

Hurricane Irene is currently approaching the NYC metro area where some of our servers are located. Earlier this week the datacentre took precautions for the storm including testing UPSs and generators, topping off their diesel generator tanks and notifying their fuel vendors in case of extended power outages. staffing levels at the datacentre will be increased this weekend to ensure adequate coverage in case of emergencies.

Hopefully, service won’t be affected by this but please be assured that the datacentre staff are on high alert in case of any problems.

Posted in UK1-ADJ, USA1-ADJ, USA1-PN, USA1-TRANS, USA2-ADJ, USA2-PN, USA2-TRANS, USA3-ADJ, USA4-ADJ

USA Premium issue

Posted on by Admin

We are experiencing an issue with one of the networks used for usa premium. This is being worked on and we expect servers to come back up shortly.

Apologies for any inconvenience caused, please don’t open tickets regarding this issue as we are aware of it.

UPDATE: The service is back online after a 15 minute outage. If your server hasn’t yet come back online, please start it from the control panel.

Posted in USA1-ADJ, USA1-PN, USA1-TRANS, USA2-ADJ, USA2-PN, USA2-TRANS, USA3-ADJ, USA4-ADJ

[update] USA1-PN is back up

Posted on by Admin

Thank you for your patience, USA1-PN is now back up and running.

This server is on the Premium Network. If you have been affected by this outage, then please contact us before the 7th of next month as you may be entitled to compensation under our Service Level Agreement.

USA1-PN.MIXSTREAM.NET (66.45.246.178) UP at Jul 22 2011
07:34 PM (EU/Western) Was down for: 25min

Posted in USA1-PN Tagged

[outage] USA1-PN has just gone down

Posted on by Admin

This is an automatic notification.

Our monitoring system has detected that USA1-PN is currently down.

Staff have already been notified of the outage and will look in to the issue shortly.

USA1-PN.MIXSTREAM.NET (66.45.246.178) DOWN at Jul 22
2011 07:09 PM (EU/Western) Err: ping: request timeout

Posted in USA1-PN Tagged

[update] USA1-PN is back up

Posted on by Admin

Thank you for your patience, USA1-PN is now back up and running.

This server is on the Premium Network. If you have been affected by this outage, then please contact us before the 7th of next month as you may be entitled to compensation under our Service Level Agreement.

USA1-PN.MIXSTREAM.NET (66.45.246.178) UP at Apr 05 2011
03:59 PM (EU/Western) Was down for: 05min

Posted in USA1-PN Tagged

[outage] USA1-PN has just gone down

Posted on by Admin

This is an automatic notification.

Our monitoring system has detected that USA1-PN is currently down.

Staff have already been notified of the outage and will look in to the issue shortly.

USA1-PN.MIXSTREAM.NET (66.45.246.178) DOWN at Apr 05
2011 03:54 PM (EU/Western) Err: ping: request timeout

Posted in USA1-PN Tagged

Power outage

Posted on by Admin

There appears to have been a power outage affecting usa1-pn and usa2-pn this morning. We are looking in to the cause of this, but the issue was resolved quickly.

If your Shoutcast server is hosted on any of the 2 affected servers then you may need to restart it from the control panel. If you have any problems with starting your server then please open a support ticket.

Apologies for any inconvenience caused.

Posted in USA1-PN, USA2-PN