Hello,

We are making some changes to the mailing list and need to delete all of the emails that are currently registered. Service updates were previously hosted on the same WordPress site. This resulted in 1000s of email addresses being hosted on the mailing list which has started to slow down delivery of important announcements – sometimes by several hours.

If you are using any of the following services then please re-subscribe your email address at http://status.bellonline.co.uk/mailing-list/

Web Hosting, Shoutcast, AutoDJ, Transcoding, Dedicated Servers (you can view a full list of categories on the site)

If you are using FreeStreamHosting.org then please don’t sign up for this mailing list, you will be sent another email shortly with further instructions.

As before, you will be sent a link to confirm your subscription and choose the categories you’d like to sign up to.

We recommend that you choose updates for the server(s) that you are hosted on to avoid receiving emails that don’t affect your service. If you are unsure about which server(s) you are on then please open a support ticket and we will be happy to get the information for you.

Regards,

Bell Online Ltd- http://status.bellonline.co.uk/

Maintenance Type: Infrastructure
Expected effect on your service: Power Loss
Expected downtime duration: 4-8 hours
This will occur between 00:00 and 08:00 on 02/10/2010 (UK Time)

There will be a scheduled power outage in order to carry out essential maintenance on the power systems. Apologies for any inconvenience this may cause.

This will affect a small number of customers on Shoutcast, AutoDJ, Dedi and Web Hosting plans. 90% of customers won’t be affected by this.

We have updated the server eu1.5net.co.uk to the latest version of cPanel and PHP. Some customers with outdated PHP code may find some errors regarding deprecated functions – these errors are turned on by default on PHP 5.3, however we will be making changes to remove the error reporting later tonight so they will disappear.

We recommend that all customers ensure that their scripts are up to date.

After noticing some slowness on connections to the eu1 server, I found that one IP in particular was opening up lots of connections. I’ve blocked the IP and the server is now stable.

In relation to the previous post, the outage was caused by power loss that was experienced at BlueSquare datacentre. This affected uk2-pn stream server as well as one of out DNS servers so a small number of people may have experienced outages on the website due to lack of DNS (including websites of customers that use ns2.thisdns.net as one of their nameservers.

All is back to normal now.