Pretty much everything apart from one of our DNS servers is now back online (not a big problem as long as the other one stays up, no reason to think otherwise), however there may still be a few problems for some customers. We have had reports of the websites not showing up correctly (shows a DNS Updating page) – if this happens then try rebooting your computer, this should do the job.

One problem caused by the DNS still updating is that some Paypal notifications are not being posted to the billing system, so if you have made a payment in the last day then please check to see that the invoice is listed as ‘Paid’, if it shows ‘Unpaid’ then please open a ticket. This won’t fix itself so we need to know.

One other issue that seems to have only affected one customer so far is that the AutoDJ control panel is running slowly – like I say, only one report of this so not 100% confirmed but this should improve over the next day (probably also due to DNS updating).

One thought on “A quick note

  1. The dead nameserver has been set back up now, however on a different IP. All should be back to normal soon (although the lack of a nameserver hasn’t really done any damage as ns2 has been reliable).

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