We have performed updates on the secure billing/support area today.
If you notice any problems with the system as a result then please feel free to open a support ticket with details.
Hi,
Some of you may notice some small changes in the Flash player. It should now be much more stable and if a stream is offline then it will attempt to reconnect in a much better way making it more reliable. It’s mainly changes in the code to make it more efficient, but there are some minor changes to the interface.
Coming Soon: The ability to create a flash player for non-MixStream servers so everyone will be able to get a nice shiny player with level meters (which I don’t think any other flash players have).
Also, the station pages for FreeStreamHosting users have changed. My aim is to offer different templates, but for now there’s just the one option – you can see the new design active immediately, it just looks a bit better for people and you can now disable the chat box completely.
FSH users will also notice the change of player – we are now using our very own flash player.
Stuff we’re working on:
Shoutcast logfile analysis (MixStream customers only)
The ability to create reports based on log files. This will save having to manually go through log files for licensing reports.
AutoDJ
AutoDJ will be brought in to the new MixStream panel (currently using our addon for Cast Control)
More stream server options
The ability to change from Shoutcast1 to Shoutcast2, Icecast and possibly other options.
Thanks for reading!
Due to issues with the network providers that we use for the above servers, resulting in a sudden reduction of the port speed on UK3-VN, we have had to source a new provider and the IPs for the server will be changed as follows:
UK2-VN New IP: 83.170.76.46
Date of change: 30th September 2010
Old IP available until: 13th October 2010
UK3-VN New IP: 83.170.76.56
Date of change: 29th September 2010
Old IP available until: 12th October 2010
If you use the host in your stream settings (i.e uk2-vn.mixstream.net or uk2-vn.mixstream.net) then you don’t need to make any changes, everything will change over automatically although you may need to reconnect at some point on the change date.
You are welcome to use both the new IPs and old IPs until they expire.
We apologise for any inconvenience caused by the change and hope that the 2 weeks notice is adequate. Once everything is changed across, you should notice that the new network is of a higher standard.
If you have any questions at all then please don’t hesitate to ask.
You may find that one some freestreamhosting servers you get buffering and slow page loads. This is because our bandwidth provider has illegally cut the port speed on some servers.
We are close to making alternative arrangements with another provider and expect the issue to be fixed early next week.
Thank you for your patience. This does not affect any paying customers.
A brand new and improved flash radio player will be introduced over the next day. Some customers may have already noticed it when going to your flash player page (e.g http://shoutcast.mixstream.net/flash/uk2-pn:8740)
MixStream Radio Player Features:
* Exclusive to MixStream
* Auto updates song title
* View song history with artist images
* Real VU meter (left and right channels)
* Ability to specify colours and background image
* It’s one louder than the rest
The player will soon be available to anyone that wishes to use it, even non-MixStream customers.
The new player will be rolled out to the javascript embed code, so if you have that on your website you will see the new player after tomorrow.
If you would prefer to keep the old version, then simply change the part of the URL in the code that says flash to flashclassic, otherwise you don’t need to make any changes.
It is worth noting that the new player is wider to allow for the VU meters.
EDIT: 21/09/10, typing error
Maintenance Type: Infrastructure
Expected effect on your service: Power Loss
Expected downtime duration: 4-8 hours
This will occur between 00:00 and 08:00 on 02/10/2010 (UK Time)
There will be a scheduled power outage in order to carry out essential maintenance on the power systems. Apologies for any inconvenience this may cause.
This will affect a small number of customers on Shoutcast, AutoDJ, Dedi and Web Hosting plans. 90% of customers won’t be affected by this.
Sorry about all of the emails. This happened because when I reinstalled the server, I forgot to set it to start the web service up automatically. When the server was automatically rebooted last night, it appeared to the monitoring service that it was offline, so it was constantly rebooting.
The error has now been fixed and you will only receive emails once per outage.
The reboot system has also been reconfigured to check every 2 hours instead of every 30 minutes so if anything similar happens again then you will only get emails every 2 hours rather than every 30 minutes.
Due to maintenance on the power lines in our area, the power supply is planned to be cut off between 9AM and 4PM on the 19th August so support will be limited. You will still get a response but only urgent work will be carried out during the power outage as there will be limited battery time.