[maintenance] Free Shoutcast service

Posted on by Admin

If you are on the free shoutcast service then you may notice a couple of minutes of maintenance on your server tonight or possibly tomorrow. This is due to the databases being moved to a new server which should improve stability on the stream servers.

Your stream will remain online and anyone already listening will be able to continue.

Paying customers are not affected.

Posted in Announcements

Short period of reduced support

Posted on by Admin

Due to some maintenance on the power lines in our area, the power supply is planned to be cut off for a short period at some point before 4pm today so support will be limited. You will still get a response but it won’t be possible for us to do any work other than to answer emails.

Posted in Announcements

[update] Stats server back up

Posted on by Admin

The stats server is now back up, but I’ve already ordered and am in the process of setting up a new server so will continue with that.

Once that’s set up, it may take some time for the DNS settings to update, but both servers will be active simultaneously.

The new server should mean that we don’t have the same problem again.

UPDATE: Unfortunately, it seems like the graphs wouldn’t transfer across to the new server for some reason, but as it has only been a few days since the last issue which resulted in the loss of graph data, not a lot has been lost this time. On the bright side, the new server should be much better as we’re using much higher quality hardware this time.

Posted in Announcements, Media Streaming

[outage] Stats server is down

Posted on by Admin

Unfortunately, the server that hosts Shoutcast statistics and the Flash players is down again. This will affect the following:

Flash players

Javascripts (listener number, online/offline etc)

Some control panel online/offline icons

Server playlists hosted by us (pls, m3u, asx files)

The problem is being worked on and the server will hopefully be back online tonight.

Thank you for your patience.

Posted in Announcements, Media Streaming

[new server] New server added to free network

Posted on by Admin

Due to high demand, I have added a new server to the free stream hosting network. This should help to resolve some of the instability experienced.

I also plan on adding 2 or so more servers over the coming weeks.

The new server is going to be rebooted to test the new automatic notifications and it will be active in about 10 minutes from now hopefully.

Posted in Announcements