We will be performing some scheduled data centre maintenance, which creates an “at risk” period for your service. This maintenance is not service affecting and there should be no noticeable impact. However, during the maintenance period your service is at an increased risk.
Time: 08:00 for 7 hours
The maintenance is related to the UPS system in Spectrum House, and during the maintenance period the UPS will be taken into bypass mode so a new UPS can be added to the cluster. During the maintenance period the critical load will be transferred seamlessly from the UPS to the raw mains, and then when the maintenance is complete it will be transferred back seamlessly.
We have confirmed with Southern Electric that they have no maintenance scheduled during this period.
This apples only to those on uk1-pn and some dedi customers.
If you have any questions about this, please do not hesitate to get in touch.